FAQ
Shipping
We DO NOT offer INTERNATIONAL SHIPPING at this moment.
DOMESTIC SHIPPING ONLY (US STATES).
If your order is in stock and we process the charges to your credit card, it will ship within 1-2 business days from the date of your order or even on the same day. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@strongsuitcases.com
Please note, Orders received after 4PM ET will be processed the next business day.We process orders from 9:30AM ET – 4PM ET Monday through Friday.
We do not process orders on Weekends and major U.S holidays.
We distribute via FedEx, UPS, and First Class Priority Mail.
Customers outside of Maryland do not have to pay sales tax! We are required to collect sales tax ONLY for orders shipped to Maryland.
Product
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Orders received after 4PM ET will be processed the next business day.We process orders from 9:30AM ET – 4PM ET Monday through Friday.We do not process orders on Weekends and major U.S holidays.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. returns@strongsuitcases.com
If you received an incorrect or damaged product, please contact us immediately so we can resolve the issue. via email: info@strongsuitcases.com or call us 718-2194427.
All returned items must be in the condition you received them, with all hang tags attached and in the original packaging.
We strive to offer you the largest assortment of luggage and travel accessories so that you can shop with confidence and enjoy high-quality, Eco-friendly & vegan luggage-all in one place.
We do the best that we can to avoid listing items that contain traces of animal in the form of glues, dyes, and other chemicals, but due to the lack of transparency common in the fashion industries, we cannot guarantee that these trace chemicals are completely absent in 100% of the products we list. We work diligently to bring you the brands that use vegan and recycled materials for a cleaner environment and a better future.
Cancellations & Refunds:
If you wish to cancel an order you have placed please contact us at info@strongsuitcases.com or call us at 718-2194427.
Please note that all orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, the buyer will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
For more information about our Refund Policy click here.
Cork- obtained from the bark of the Cork Oak tree.
Recycled plastic bottles. canvas Microfiber.
Synthetic Leather. Polyurethane. Aluminum. Nylonpolycarbonate. BPA free coated polyester .ABS .organic cotton. viscose polyester synthetic. pine apple leather .recycled rubber .
MulbTex is a new material made from the paper pulp of mulberry tree leaves. soy leather made from the liquid runoff of tofu production.
other materials: acrylic, bamboo, cotton, hemp, linen, modal, nylon, rayon, spandex/elastin, TENCEL.
Why buy from us?
Strongsuitcases.com is the only place where you can find 100% vegan luggage and travel accessories without wasting time checking labels or guessing materials. Every purchase is frustration-free because everything we sell is guaranteed vegan. No more reading tags or worrying about hidden animal products — we bring all-vegan luggage and travel items together in one place, so you can travel in style while staying eco-friendly and animal-friendly.
In recent years, the luggage industry has been shifting in an exciting direction. More and more manufacturers are creating innovative vegan and eco-friendly lines for travelers who care about what their products are made of. Natural, sustainable materials help avoid harmful chemicals and unnecessary additives, giving families peace of mind and supporting healthier lives. Choosing eco-friendly products benefits both people and the planet.
At Strong Suitcases, you can buy, pack, and travel with confidence, knowing that no animal was harmed for your trip.
You can contact us through our contact page! We will be happy to assist you
Contact Us
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